Nuspire, LLC
Services Implementation Engineer
Services Implementation Team - Remote - Full Time
Services Implementation Engineer www.nuspire.com/careers
About Nuspire:
Nuspire is a leading managed security services provider (MSSP) founded over 20 years ago to revolutionize the cybersecurity experience by taking an optimistic and people-first approach. Our deep bench of cybersecurity experts use world-class threat intelligence and 24x7 security operations centers (SOCs) to detect, respond and remediate advanced cyber threats.
The Impact You Will Make:
Service Implementation Engineers are responsible for the design, configuration, and remote installation of customer network and security solutions and services.
In This Role You Will:
- Perform the re-installation of network firewalls, switches, and wireless access points.
- Perform diagnostic tests and troubleshooting on network related issues.
- Communicate with customers’ over the phone or via email to provide solutions to network related issues.
- Perform audits on internal systems and databases.
- Provide recommendations to clients on how to improve security posture within network environment.
- Develop and implement technical procedures effectively and quickly, addressing customers’ problems to minimize downtime.
- Upgrade network equipment to the latest stable firmware releases.
Competencies You Bring:
- Ability to meet deadlines, manage stress effectively in high-pressure situations, and self-motivated.
- Solid understanding of network installation and design.
- Knowledge of IT principles and an ability to communicate technical concepts effectively.
- Strong sense of discretion and confidentiality required.
- Solid understanding of OSI model layers 1-3.
- Ability to perform firewall configuration changes.
Bonus Points If You Have:
- Experience working with Fortinet
- Experience working in a Linux environment
- Experience with Endpoint Detection Products
- Experience with configuration of Event Monitoring
- Associates or Bachelor’s Degree in Information Technology or related field.
- 3+ years’ experience in computer networks and systems maintenance.
- Cisco certified network associate (CCNA) certification.
- Opportunity to earn great experience and growth with a global leader in Cyber & Network Security
- Full benefits including but not limited to: Blue Cross Medical HMO and PPO Options, Mutual of Omaha Dental, Vision, Short-term and Long-term disability, Life Insurance, & 401(k)
- 100% Employer Paid Telehealth for Employees & their families.
- 100% Employer Paid Life Insurance
- 100% Employer Paid Employee Assistance Program (EAP)
- Twelve (12) paid holidays and monthly Paid Time Off (PTO) accrual from your first day of employment, along with many opportunities to earn additional PTO through employee recognition awards and participation in ‘Nuspire Good Time’ Events.
- Thirty-two (32) hours of paid volunteer time per year
- ‘Nuspire Good Times’ events to build team cohesion & collaboration.
- Employee training and professional development programs available through Learning Management System (LMS), with full access to LinkedIn Learning and CBT Nuggets
- Certification Reimbursement Program
- Nuspire is an Equal Opportunity Employer
Nuspire Employee Culture:
Join for the excitement; Stay for the people.
At the core of Nuspire's business model is its emphasis on the human component. Our continued growth over 20 consecutive years allows employees to have constant opportunities to expand their role and responsibilities within the organization. The cybersecurity threat landscape is constantly evolving, and our talented team thrives on solving our clients’ complex cybersecurity challenges. This ideal is not only reflected in how Nuspire delivers services to its customers but also in how it treats its employees.
People who excel at Nuspire are motivated self-starters with a passion for delivering excellence with every client interaction. The culture is focused on building team cohesion and employee career growth through a blending of traditional programs and unique outside of the box experiences. We have a strong, diverse team of remarkable, curious, and experienced professionals—who also know how to have a little fun. If you’re looking for a career in an environment that thrives on change and is anything but ordinary, we want to hear from you. Our award-winning culture enables our employees to perform at their best.
Collaborate with an amazing team that tackles challenges together!
To find out more, please visit nuspire.com.
Recent Awards & Recognition:
